Password problem

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Password problem

Postby Midge on Sun Mar 18, 2007 10:38 pm

Can anyone help my friend with this.

She says:

'I've forgotten my password. Twice I've asked for a new password. I get the e mail, activate the new one but when I try to use it I get the message that it doesn't match my user name.

What am I doing wrong?'

Anyone out there got any suggestions?
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Postby SunKrux on Sun Mar 18, 2007 11:09 pm

What email address is she using? If it's either of these:
@hotmail.com
@msn.com
@yahoo.com
@gmail.com

One of the admins will have to unlock the ban on those email addresses to help her out. I'm not saying that is the problem, but it could be. We've had to crack down on stuff like that do to all the frellin' spam we keep getting hit with here.

I'll pass this on to Dani (the website owner/master) and hopefully he can help your friend.
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Postby Midge on Wed Mar 21, 2007 7:03 pm

Thank you for the info.

Her email address is an @hotmail.com

How do we go about trying to get it unblocked?
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Postby SunKrux on Wed Mar 21, 2007 8:37 pm

Midge wrote:Thank you for the info.

Her email address is an @hotmail.com

How do we go about trying to get it unblocked?


Hang on a tick.

Have her try again now. I will leave the emails unbanned for a day and then they will go back to being banned. It's one of the ways we use to cut down on the spam.
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Postby Midge on Wed Mar 21, 2007 8:56 pm

Unfortunately she can't get to a computer at the moment due to the fact she is in hospital.

Shall I post here again when she is back home?
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Postby SunKrux on Thu Mar 22, 2007 12:40 am

Midge wrote:Unfortunately she can't get to a computer at the moment due to the fact she is in hospital.

Shall I post here again when she is back home?


:o Sorry to hear that.

Yes, post to this thread when she's near a computer if she can't get her password to work.
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Postby Midge on Mon Apr 09, 2007 4:44 pm

Hello again,

My friend is now back home and feeling much better.
Please could you do whatever it was you did before for her to try logging in with her hotmail email address.

Many thanks.
Midge
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Postby Emeraldcity on Mon Apr 09, 2007 8:40 pm

Midge wrote:Hello again,

My friend is now back home and feeling much better.
Please could you do whatever it was you did before for her to try logging in with her hotmail email address.

Many thanks.
Midge


Have her try again......... should work now.
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Postby Midge on Tue Apr 10, 2007 11:59 am

Hi

OK its now 12 noon Tuesday. I will text her and tell her to try this evening when she gets home from work. Fingers crossed.

Midge
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Postby Midge on Wed Apr 11, 2007 9:06 pm

Hello there.

Thanks very much for your help, my friend has now successfully logged on and managed to post on the Farscape Virtual Season 5 thread.

By the way on the thread "Fanfic writers needed for Farscape Virtual Season 5", we have had 3 suspicious postings in the last month or so, from Tahoor and Melo. Is there any easy way of alerting the moderators to these sort of postings?

Anyway thanks again for your helping in solving Mars posting problems.

Midge
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Postby chryse on Wed Apr 11, 2007 11:08 pm

Those posts have been removed.

I'm glad your friend has been able to log onto the board. I think one of the admins will replace the ban on the email addresses above shortly.
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Postby Midge on Thu Apr 12, 2007 11:35 am

Thank you.
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